Refund policy

Exchange Policy – Roman’s Clothing

At Roman’s Clothing, customer satisfaction is our priority. Please note that we do not accept returns or offer refunds under any circumstances. However, we do allow exchanges under the following conditions:

  1. Exchange Eligibility:

    • Exchanges are only accepted for size issues or damaged products received.

    • The product must be unused, unworn, unwashed, and with all original tags and packaging intact.

    • Exchange requests must be made within 3 days of receiving your order.

  2. Non-Exchangeable Items:

    • Sale items, discounted products, and accessories are not eligible for exchange.

    • Products showing signs of wear, damage, or alteration will not bE accepted.

  3. Exchange Process:

    • To initiate an exchange, please contact us via email or WhatsApp with your order number and product details.

    • Once approved, the item must be shipped back to us at the customer’s expense.

    • After inspection, we will dispatch the replacement item.

  4. Important Note:

    • No refunds will be provided for any order, under any circumstances.

    • Exchange is subject to stock availability.